State Farm® Insurance Agent Bal Claire
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maxwell Malakoff
August 16, 2024
5
out of
5
rating by Maxwell Malakoff
"Cynthia was very helpful, proactively reducing my rate and optimizing my coverage. Very kind, helpful, and professional. Thank you!"
We responded:
"Hi Maxwell, Thanks for the great review! I'm glad Cynthia could help reduce your rate and optimize your coverage. We appreciate your kind words about her professionalism and helpfulness. If you need anything else, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jim Swanson
August 12, 2024
5
out of
5
rating by Jim Swanson
"The best. Bal and her team are knowledgeable, caring, and always looking out for their clients."
We responded:
"Hey Jim, Thanks a lot for the awesome review! I'm really glad you find our team knowledgeable and caring. We're always here to look out for you. If you ever need anything else, don't hesitate to reach out! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Karsson Hevia
August 12, 2024
5
out of
5
rating by Karsson Hevia
"Cecila was so helpful and was able to help answer all the questions I had re: our policy. Thank you for the wonderful customer service!"
We responded:
"Hey Karsson, Thanks a lot for your awesome review! I'm so glad Cecila could help answer all your questions about your policy. We really appreciate your feedback and are here for any future needs you might have! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
D J
August 9, 2024
5
out of
5
rating by D J
"Recently I’ve been assigned a new State Farm Agent, Monica, and I am beyond happy with the services & help she has offered me. Even with the high rates of today, Monica was able to offer better auto rates for both my vehicles and a life insurance plan, which she made very easy to do. Previously I did not have a good experience with my last agent, but I’ve done a full 180 and I am very pleased to be with State Farm. Quick , helpful, and honest service is what I received. I highly recommend their services!"
We responded:
"Hey D J, thanks a lot for your awesome review! I'm really happy to hear that Monica has been able to help you with better auto rates and a life insurance plan. It's great to know you're satisfied with the quick, helpful, and honest service. If you need anything else, feel free to reach out anytime! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Allen Ling
August 9, 2024
5
out of
5
rating by Allen Ling
"Cecilia and Bal are just the best at helping me get fully insured on a timely basis always and also making sure I'm not overpaying for my coverage. I highly recommend this insurance team!!"
We responded:
"Allen, we're thrilled to hear you found our team the best at ensuring you're fully insured without overpaying! We're grateful for your recommendation and look forward to assisting you further with your coverage needs. Thank you for your kind words! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Shannon Myers
August 8, 2024
5
out of
5
rating by Shannon Myers
"Helpful customer service!"
We responded:
"Hey Shannon, thanks for the awesome review! I'm glad you found our customer service helpful! If you ever need anything else, we're here for you. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Karen Secor
August 1, 2024
5
out of
5
rating by Karen Secor
"We have been policyholders at Bal Claire’s State Farm insurance office for many years and have always had good service. Most recently Monica has helped us solve a problem with an insurance need. I recommend them to all."
We responded:
"Hi Karen! Thanks so much for your kind words and for being a loyal policyholder for so many years! I'm glad Monica was able to help you with your insurance needs. We appreciate your recommendation and are always here to assist you with any future needs! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Harir Mohammadi
July 20, 2024
5
out of
5
rating by Harir Mohammadi
"I have a car insurance with this company and I always have been assisted by Monica R who is very helpful and professional. She responds to her texts and emails quickly as well. I’m so happy to work with her."
We responded:
"Hey Harir, thanks a lot for your awesome review! I'm so happy to hear that Monica has been helpful and professional in assisting you with your auto insurance. We’re grateful to have her on our team! If you ever need anything else, feel free to reach out.- Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jeff Andrade
July 13, 2024
5
out of
5
rating by Jeff Andrade
"I’ve been a customer of State Farm and Bal Claire for years. I recently inquired about adding another vehicle in addition to lowering my monthly premiums. Monica Rivero was extremely knowledgeable and helpful in proving me with the necessary coverages within my budget and timeframe. Appreciative and satisfied customer! Jeff"
We responded:
"Thank you, Jeff, for sharing your positive experience with Monica! We're glad she could assist you in adding a new vehicle and lowering your premiums while providing the right coverages. We appreciate your kind words and look forward to helping you with any future insurance needs! Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Caitlin Dwyer
July 10, 2024
5
out of
5
rating by Caitlin Dwyer
"Monica was super helpful in getting me set up with a new insurance policy and making sure I got the best deal possible for me. The process was super fast and easy and couldn’t recommend more!"
We responded:
"Thank you, Caitlin, for sharing your positive experience with Monica! We're thrilled to hear you found the process fast and easy, and we're glad we could help you get the best deal on your new insurance policy. If you ever need assistance in the future, feel free to reach out to our office. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Brian Lin
July 6, 2024
5
out of
5
rating by Brian Lin
"Worked with Cynthia and Cecilia from Bal’s Office to get my mother’s auto insurance added to my household. They made the process smooth and easy, was able to submit all the important documents by text message and get it done very quickly. Appreciate the service!"
We responded:
"Thank you, Brian, for sharing your experience working with Cynthia and Cecilia to add your mother's auto insurance to your household! We're glad the process was smooth and easy for you. We appreciate your kind words and are happy we could assist you quickly and efficiently. If you need anything in the future, feel free to reach out to our office. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jeff Snipes
June 11, 2024
5
out of
5
rating by Jeff Snipes
"Cecilia is fantastic! She worked diligently to get us the lowest rates, was incredibly responsive whenever we reached out, and proactively sought to anticipate and resolve our needs. 5 Stars!"
We responded:
"Jeff, I'm thrilled you had a fantastic experience with Cecilia! We're pleased she was diligent in finding you the lowest rates and provided exceptional service. Your positive feedback means a lot to us, and we're grateful for the opportunity to assist you. We look forward to continuing to meet your insurance needs! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Alan Marwick
June 5, 2024
5
out of
5
rating by Alan Marwick
"Bal Claire and especially Monica in her office helped me with insurance for a new car over the Labor Day weekend, and personally provided me with paperwork that was needed at short notice. This was just the latest example of good service, by her and her staff, of which there have been many over the last several years."
We responded:
"Thanks Alan. Appreciate your business. Bal"
Joe Vanderkooy
June 3, 2024
5
out of
5
rating by Joe Vanderkooy
"Bal and Cecilia provide excellent and timely service. Highly recommend."
We responded:
"Joe, we're thrilled you found our service excellent and timely! Cecilia and I are pleased to have met your expectations. Thank you for recommending us! For any future insurance needs, our office is here to assist you. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
M Shmm
June 3, 2024
5
out of
5
rating by M Shmm
"On short notice we needed assistance with immediately adding an additional payee to our existing policy. Cynthia was extremely courteous, professional and knowledgeable! We are very grateful!"
We responded:
"Thank you for your positive feedback! I'm glad Cynthia could assist you promptly and efficiently with adding an additional payee to your policy. We appreciate your kind words and are here for any future insurance needs you may have. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Pearlyn Goodman-Herrick
May 31, 2024
5
out of
5
rating by Pearlyn Goodman-Herrick
"This morning I had serious concerns about increases in my various insurances. I spoke with Celia Guiter Vlader who was absolutely terrific and so helpful in helping me determine the best policy situations for me. Celia is truly a gem!"
We responded:
"Pearlyn, your feedback is truly appreciated! I'm pleased to hear that Celia provided you with exceptional assistance in determining the best policy options. We're grateful for your kind words and look forward to assisting you with any future insurance needs. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Peter Bernard Lavoie
May 30, 2024
5
out of
5
rating by Peter Bernard Lavoie
"I really appreciate my insurance agent, Cynthia. I feel like I have a trustworthy friend helping me to navigate all the ins and outs of the insurance business to find the best options for me. I highly recommend her."
We responded:
"Peter, I am thrilled to hear that Cynthia has been a trustworthy friend in guiding you through your insurance needs! We are grateful for your recommendation and are pleased to have provided you with the best options. If you ever need further assistance, our office is here for you! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Miguel A Perochena
May 28, 2024
5
out of
5
rating by Miguel A Perochena
"I want to thank Marnie for her awesome customer service, she was so understanding of our needs and ready to help. I will recommend contacting her for any of your insurance needs!! Thank you Marnie."
We responded:
"Miguel, your recommendation and positive feedback about Marnie's exceptional customer service make us ecstatic! We're pleased to have met your insurance needs and look forward to assisting you further. Thank you for choosing us for your insurance needs! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Maren DeGraff
May 10, 2024
5
out of
5
rating by Maren DeGraff
"Great experience. Monica was especially helpful. Thanks!"
We responded:
"Maren, I'm thrilled that you had a great experience with Monica! We're pleased to hear that she was especially helpful. Thank you for your positive feedback, and we're grateful for the opportunity to assist you with your insurance needs. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Tea Rose
May 8, 2024
5
out of
5
rating by Tea Rose
"Really great customer service! Both Bal Claire and Cynthia Silva are very friendly and helpful and explained everything about coverages and options! I feel taken care of in these iffy times, thank you!"
We responded:
"Thank you! Your review is greatly appreciated! I'm pleased to hear that our team provided you with friendly and helpful service, explaining coverages thoroughly. We're glad to have taken care of you during these uncertain times. If you have any more questions or insurance needs, feel free to reach out to our office. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
David Gumpert
May 8, 2024
5
out of
5
rating by David Gumpert
"I phoned Bal Claire-State Farm Insurance Agent today (5/07/2024) and spoke with Cynthia Silva. I asked Cynthia to email me some information which was done promptly. I am very satisfied!"
We responded:
"David, I'm thrilled to hear that Cynthia promptly provided you with the information you needed via email. I'm pleased that you are very satisfied with our service! If you have any more questions or need assistance in the future, feel free to reach out. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Kathleen Jackson
April 16, 2024
5
out of
5
rating by Kathleen Jackson
"Monica was very helpful. in resolving my issues. Bal and others have always taken time to make sure I have clarity about my insurance. Thank you."
We responded:
"Kathleen, we extend our gratitude for taking the time to share your review! Our team is dedicated to delivering an exceptional insurance experience to all our visitors, and we're delighted to learn that you're pleased with your insurance policy! - Bal Claire - State Farm Insurance Agent | San Rafael, CA"
Nicole scalise
April 15, 2024
5
out of
5
rating by Nicole scalise
"Monica Rivero was super helpful and assisted me with all of my needs and questions. I would highly recommend having her assist you with all of your insurance needs"
We responded:
"Nicole, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
justin sanchez
April 11, 2024
5
out of
5
rating by justin sanchez
"Thank you to Monica for helping me with my insurance policy and going over everything, making sure I understood what each policy brought and helped me get a price I have very happy with. Glad I went with State Farm for my first insurance on my truck!"
We responded:
"Thank you for the wonderful review, Justin! Monica is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Jack Lindgren
April 10, 2024
5
out of
5
rating by Jack Lindgren
"Great experience - Monica helped me to add a new vehicle to my policy quickly and easily. Thank you!"
We responded:
"Jack, thank you for the kind review! Monica is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"