State Farm® Insurance Agent Bal Claire
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Shaff
January 11, 2025
5
out of
5
rating by Karen Shaff
"We have been policy holders with Bal Claire’s State Farm office for over 40 years! Monica & Bal Claire have been attentive to our changing needs over the years, very helpful in reviewing my multi car policies & homeowners insurance to get the most affordable rates, discounts, and coverage for our family needs."
We responded:
"Thank you, Karen, for your incredible loyalty over the past 40 years! I'm so happy to hear that Monica and our office have been able to support your evolving needs and help you find the best rates and coverage for your family. Your trust in us means a lot, and we're always here to assist with any future needs or questions you might have. Feel free to reach out anytime!"
Anna Lepe
December 28, 2024
5
out of
5
rating by Anna Lepe
"I appreciate Monica for her professionalism and dedication. She answered all my questions on my life insurance policy. I highly recommend her and this office for your insurance needs."
We responded:
"Thank you, Anna, for your wonderful feedback! I'm glad to hear that Monica was able to assist you with your insurance questions. Her professionalism and dedication are truly valued here. We're grateful for your recommendation and are here to help with any future insurance needs you may have!"
Yesenia Ramirez
December 26, 2024
5
out of
5
rating by Yesenia Ramirez
"Le recomendo a todos que hablen con Monica.. Monica ha brindado un servicio excepcional. Escucha atentamente, es muy conocedora, no es insistente y se ha tomado el tiempo para conocerme como cliente. Aprecio mucho su tiempo, paciencia y en educarme sobre la seguranza. Ella dio seguimiento en el momento en que lo prometió y compartió información relevante para mi situación, en lugar de tratar de venderme cualquier cosa. El servicio y la atención que Monica da a sus clientes es algo raro de encontrar hoy en día, por lo que cuando lo encuentras, es importante reconocerlo y valorarlo. Muchas gracias, Monica, por ser tan amable y por realmente querer ayudar a tus clientes."
We responded:
"¡Gracias, Yesenia, por compartir tu experiencia! Estamos muy contentos de saber que Monica ha brindado un servicio tan excepcional. Su dedicación y atención a los detalles realmente reflejan nuestro compromiso de ofrecer el mejor servicio posible. Apreciamos tus palabras y nos alegra que hayas encontrado en Monica una aliada confiable. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
D. Campos
December 23, 2024
5
out of
5
rating by D. Campos
"I was looking for a change in car insurance for the new year and I am so excited I found everything I was looking for with the best rates ever..and also an awesome Insurance Agent..Thank You Cecilia!!!"
We responded:
"Thank you, D. Campos! I'm glad you found the insurance options and rates you were looking for. Cecilia is indeed a valuable part of our team, and we're grateful for her dedication. If you have any questions or need further assistance, feel free to reach out. Enjoy your new coverage!"
Takiya McCullar
December 10, 2024
5
out of
5
rating by Takiya McCullar
"Monica was great $"
We responded:
"Monica is indeed wonderful! We're happy you had a great experience with her. Thanks for sharing your positive feedback, Takiya. If you need any further assistance, our office is always here to help."
truth peeeps
December 9, 2024
5
out of
5
rating by truth peeeps
"Cecilia Guiter was perfect helping and very clear in helping me to get car insurance. She responds fast and finds the best answer depending on your needs. Thank you so much!"
We responded:
"Thank you so much for your wonderful review! I'm glad to hear that Cecilia was able to assist you effectively with your needs. It's great to know she provided clear information and responded quickly. We appreciate your feedback and look forward to helping you with any future insurance needs!"
Eileen Flores
December 4, 2024
5
out of
5
rating by Eileen Flores
"Spoke with Cynthia. She was very helpful, answered my questions. Very knowledgeable. Thank you for your help. EF"
We responded:
"Thank you, Eileen, for sharing your experience! I'm happy to hear that Cynthia was able to assist you effectively and provide the information you needed. We're grateful for your feedback and appreciate your kind words. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Pinder Dhesi
December 1, 2024
5
out of
5
rating by Pinder Dhesi
"Bal Claire has been my agent for quite a number of years. Her customer service is excellent and her team is always responsive, efficient, helpful, and informative. Highly recommend!!"
We responded:
"We love seeing reviews like this, Pinder! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Isabella Campos
November 26, 2024
5
out of
5
rating by Isabella Campos
"Monica R. was a great help! I recommend asking for her if you’re considering to join State Farm."
We responded:
"Isabella, thank you for your wonderful review! I'm glad to hear that Monica was able to assist you so effectively. We appreciate your recommendation and are always here to help with any of your insurance needs."
Danny Cribbin
November 21, 2024
5
out of
5
rating by Danny Cribbin
"I worked with Monica who was an amazing help she answered all my questions and made the process super easy and smooth 10/10"
We responded:
"Danny, thank you for sharing your experience! I'm happy to hear that Monica was able to assist you so effectively and make the process smooth. We appreciate your kind words and are always here to help with any future needs. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Bob Diefenderfer
November 12, 2024
5
out of
5
rating by Bob Diefenderfer
"I had talked to a young Lady by the name of Monica.. She was very nice and helpful for me! TY MONICA!!"
We responded:
"Monica is indeed a wonderful part of our team, and I'm happy she could assist you so effectively! Your kind words mean a lot to us. If you ever need further assistance, don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
martha monica hernandez castro
October 31, 2024
5
out of
5
rating by martha monica hernandez castro
"Thanks for follow up, imformation and help with the process."
We responded:
"Martha, thank you for your kind words! I'm happy that you found our follow-up, information, and assistance helpful throughout the process. Your satisfaction is important to us, and we're always here to help with any future needs. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Ellen Pointer
October 31, 2024
5
out of
5
rating by Ellen Pointer
"Monica was very helpful with restarting my car insurance. She was patient when I was flustered and was kind in offering me the best course of action in car insurance. She was truly a blessing in this stressful time"
We responded:
"Ellen, thank you for your wonderful review! I'm glad Monica could assist you with restarting your car insurance during such a stressful time. Her patience and kindness are truly valued here. If you need any further assistance, don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
danny gutierrez
October 29, 2024
5
out of
5
rating by danny gutierrez
"Monica Rivero was the best to deal with she was upfront and very helpful. I would recommend first time people getting insurance to speak with her."
We responded:
"Thank you, Danny, for your wonderful review! I'm glad to hear that Monica was upfront and very helpful during your experience. We appreciate your recommendation for first-time insurance seekers to speak with her. If you have any further questions or need assistance in the future, our office is here to help. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Alejandro Cdlm
October 15, 2024
5
out of
5
rating by Alejandro Cdlm
"always helps me quickly and efficiently 100/10"
We responded:
"Alejandro, Thank you for your fantastic review! I'm glad to know that you find our service quick and efficient. Your satisfaction is our priority, and we appreciate your kind words. If you ever need further assistance, don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Prestigious Stays
October 15, 2024
5
out of
5
rating by Prestigious Stays
"Cynthia has been an exceptional insurance agent! From the start, she was responsive, professional, and truly attentive to my needs. Whether I had questions about my policy or needed help with a claim, Cynthia took the time to explain everything clearly and provided excellent customer service. The process was smooth, and I felt confident that I was in good hands. Highly recommend her for anyone looking for a trustworthy and reliable insurance agent!"
We responded:
"Thank you so much for your wonderful review! I'm glad to hear that you found our service responsive, professional, and attentive to your needs. It's great to know that you felt confident and well-supported throughout the process. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Kate Hallick
October 11, 2024
5
out of
5
rating by Kate Hallick
"We chose to work with state farm in Marin because it’s a bespoke 1.1 relationship highly customized to our needs. Communication speed and quality is great. We’re really happy."
We responded:
"Kate, thank you so much for your wonderful review! I'm glad to know that our personalized approach and effective communication have met your expectations. We're happy to have you as part of our State Farm family in Marin. If you ever need anything or have any questions, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Alondra Rivera
October 10, 2024
5
out of
5
rating by Alondra Rivera
"Cecilia is amazing, and so easy to contact and communicate with. Also, she always looks for the best options for you."
Leo
October 4, 2024
5
out of
5
rating by Leo
"Fantastic customer service for years and going strong. thank you team Bal Claire!"
We responded:
"Leo, thank you for your kind words and ongoing support! We're happy to know that our customer service has met your expectations over the years. Your appreciation means a lot to our team. If you ever need anything, we're here to help. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Emmeline Oh
September 23, 2024
5
out of
5
rating by Emmeline Oh
"Cecilia was very helpful and patience when I needed help. I appreciate that all went smoothly. Thank you very much!"
We responded:
"Emmeline, thank you for your kind words! I'm glad to hear that Cecilia was helpful and patient during your experience. We strive to ensure everything goes smoothly for our clients. If you need any further assistance, please don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Elon Bartlett
September 12, 2024
5
out of
5
rating by Elon Bartlett
"I was first introduced to Bal Claire's office by my mother, who had worked with her for years. Since starting my own business 23 years ago, State Farm has been my insurance company for business policies such as Liability & Disability, but has also been my insurer for our 2 Life Insurance polies, our 2 Auto policies, as well as Renter's Insurance. I have always received top notch professional, and personable, service from Bal Claire herself, as well as all those who work in her office. Over the many years, they're reached out to us on occasion to see if we need a review of our coverage, and whenever we've needed help with anything, they've been terrific at handling the issue properly and promptly. Compared to just about any other service business I've dealt with, theirs has been truly exemplemplary."
We responded:
"Elon, thank you for your detailed and positive review! I'm glad to hear that our office has been able to support your business and personal insurance needs for over two decades. It's wonderful to know that our team has consistently provided professional and personable service. We appreciate your trust in us for your Liability, Disability, Life, Auto, and Renter's Insurance policies. If you ever need a review of your coverage or assistance with anything else, we're here to help. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
H George Mueller
September 12, 2024
5
out of
5
rating by H George Mueller
"Our family has been with BalClaire and her team in the SanRafael office of State Farm Insurance for more than 10 years. All our insurances: cars, home, property, umbrella are with State Farm. Oft times we have benefitted from Bal's friendly, knowledgeable advice and guidance. She and her team stand ready to help and Bal is game for a friendly chat as time allows. Old school, as I am, I especially like being able to walk into her local office without appointment to pay premiums or to clarify a question. With Bal State Farm is not a corporation with an impersonal tenuous connection per computer or telephone only, but has a real face in her person, and a friendly, helpful one at that! George Mueller"
We responded:
"George, thank you for your kind words and for being with us for over a decade! I'm glad to know that our team has been able to provide you with knowledgeable advice and guidance. It's wonderful to hear that you appreciate the personal touch and the convenience of our local office. We're always here to help with your car, home, property, and umbrella insurance needs. Looking forward to continuing to serve you and your family! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Uleey Spence
September 4, 2024
5
out of
5
rating by Uleey Spence
"Monica is amazing"
We responded:
"Monica is indeed amazing! I'm happy to hear that you had a great experience with her. If you need any further assistance, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Maxwell Malakoff
August 16, 2024
5
out of
5
rating by Maxwell Malakoff
"Cynthia was very helpful, proactively reducing my rate and optimizing my coverage. Very kind, helpful, and professional. Thank you!"
We responded:
"Hi Maxwell, Thanks for the great review! I'm glad Cynthia could help reduce your rate and optimize your coverage. We appreciate your kind words about her professionalism and helpfulness. If you need anything else, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jim Swanson
August 12, 2024
5
out of
5
rating by Jim Swanson
"The best. Bal and her team are knowledgeable, caring, and always looking out for their clients."
We responded:
"Hey Jim, Thanks a lot for the awesome review! I'm really glad you find our team knowledgeable and caring. We're always here to look out for you. If you ever need anything else, don't hesitate to reach out! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"