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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Andrade

July 13, 2024

5  out of  5 rating by Jeff Andrade
"I’ve been a customer of State Farm and Bal Claire for years. I recently inquired about adding another vehicle in addition to lowering my monthly premiums. Monica Rivero was extremely knowledgeable and helpful in proving me with the necessary coverages within my budget and timeframe. Appreciative and satisfied customer! Jeff"
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Caitlin Dwyer

July 10, 2024

5  out of  5 rating by Caitlin Dwyer
"Monica was super helpful in getting me set up with a new insurance policy and making sure I got the best deal possible for me. The process was super fast and easy and couldn’t recommend more!"
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Brian Lin

July 6, 2024

5  out of  5 rating by Brian Lin
"Worked with Cynthia and Cecilia from Bal’s Office to get my mother’s auto insurance added to my household. They made the process smooth and easy, was able to submit all the important documents by text message and get it done very quickly. Appreciate the service!"
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Jeff Snipes

June 11, 2024

5  out of  5 rating by Jeff Snipes
"Cecilia is fantastic! She worked diligently to get us the lowest rates, was incredibly responsive whenever we reached out, and proactively sought to anticipate and resolve our needs. 5 Stars!"
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Alan Marwick

June 5, 2024

5  out of  5 rating by Alan Marwick
"Bal Claire and especially Monica in her office helped me with insurance for a new car over the Labor Day weekend, and personally provided me with paperwork that was needed at short notice. This was just the latest example of good service, by her and her staff, of which there have been many over the last several years."
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Joe Vanderkooy

June 3, 2024

5  out of  5 rating by Joe Vanderkooy
"Bal and Cecilia provide excellent and timely service. Highly recommend."
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M Shmm

June 3, 2024

5  out of  5 rating by M Shmm
"On short notice we needed assistance with immediately adding an additional payee to our existing policy. Cynthia was extremely courteous, professional and knowledgeable! We are very grateful!"
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Pearlyn Goodman-Herrick

May 31, 2024

5  out of  5 rating by Pearlyn Goodman-Herrick
"This morning I had serious concerns about increases in my various insurances. I spoke with Celia Guiter Vlader who was absolutely terrific and so helpful in helping me determine the best policy situations for me. Celia is truly a gem!"
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Peter Bernard Lavoie

May 30, 2024

5  out of  5 rating by Peter Bernard Lavoie
"I really appreciate my insurance agent, Cynthia. I feel like I have a trustworthy friend helping me to navigate all the ins and outs of the insurance business to find the best options for me. I highly recommend her."
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Miguel A Perochena

May 28, 2024

5  out of  5 rating by Miguel A Perochena
"I want to thank Marnie for her awesome customer service, she was so understanding of our needs and ready to help. I will recommend contacting her for any of your insurance needs!! Thank you Marnie."
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Allen Ling

May 22, 2024

5  out of  5 rating by Allen Ling
"Monica and Bal are just the best at helping me get fully insured and also making sure I'm not overpaying for my coverage. I highly recommend this insurance team!!"
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Maren DeGraff

May 10, 2024

5  out of  5 rating by Maren DeGraff
"Great experience. Monica was especially helpful. Thanks!"
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Tea Rose

May 8, 2024

5  out of  5 rating by Tea Rose
"Really great customer service! Both Bal Claire and Cynthia Silva are very friendly and helpful and explained everything about coverages and options! I feel taken care of in these iffy times, thank you!"
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David Gumpert

May 8, 2024

5  out of  5 rating by David Gumpert
"I phoned Bal Claire-State Farm Insurance Agent today (5/07/2024) and spoke with Cynthia Silva. I asked Cynthia to email me some information which was done promptly. I am very satisfied!"
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Kathleen Jackson

April 16, 2024

5  out of  5 rating by Kathleen Jackson
"Monica was very helpful. in resolving my issues. Bal and others have always taken time to make sure I have clarity about my insurance. Thank you."
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Nicole scalise

April 15, 2024

5  out of  5 rating by Nicole scalise
"Monica Rivero was super helpful and assisted me with all of my needs and questions. I would highly recommend having her assist you with all of your insurance needs"
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justin sanchez

April 11, 2024

5  out of  5 rating by justin sanchez
"Thank you to Monica for helping me with my insurance policy and going over everything, making sure I understood what each policy brought and helped me get a price I have very happy with. Glad I went with State Farm for my first insurance on my truck!"
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Jack Lindgren

April 10, 2024

5  out of  5 rating by Jack Lindgren
"Great experience - Monica helped me to add a new vehicle to my policy quickly and easily. Thank you!"
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C C (CC)

March 30, 2024

5  out of  5 rating by C C (CC)
"Ohhh, WOW! I just talked to Monica at State Farm Insurance and had the most AWESOME experience! Not only were all my questions answered, but I was given a lot of great ideas and new information! I was really impressed by Monica's range of knowledge and her wonderful and caring personality. All in all, I have been very happy with State Farm Insurance and also the agent, Bal Claire. I highly recommend State Farm Insurance and the staff..."
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Jack Scott

March 12, 2024

5  out of  5 rating by Jack Scott
"Cynthia was extremely patient and super helpful going through our policy with us to discuss the changes this year. She was also extremely valuable in evaluating the trade offs between cost and coverage as we look ahead. I couldn’t be happier with the service that was provided."
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Charley Zou

March 8, 2024

5  out of  5 rating by Charley Zou
"Cynthia and others at the office were always responsive and helpful with issues or questions."
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Annette Herrera

March 2, 2024

5  out of  5 rating by Annette Herrera
"Just signed up with State Farm and happy so far. Monica has provided outstanding customer service. She listens, she is knowledgeable, she is NOT pushy, and she wanted to get to know me as a client. I appreciate her time and patience and understanding. She followed up when she said she would and shared information that pertains to my situation versus selling me on anything and everything. Monica’s client services/care is a rare find these days, so when you find it, acknowledge and appreciate it. Thank you Monica for being kind and truly wanting to help your clients."
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Stuart Schultz

February 24, 2024

5  out of  5 rating by Stuart Schultz
"Cecilia was very helpful in assisting me with my specific requests regarding my homeowner and auto insurance policies."
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Wendy Lorenzana

February 23, 2024

5  out of  5 rating by Wendy Lorenzana
"La atención y servicio que brinda State Farms es única e incomparable, agradezco mucho la atención, paciencia y eficiencia de Marnie Osegueda, ya que desde un principio fue muy atenta y amable , espero que sigan así porque el servio y la experiencia que tuve con ella para mi, fue MEJOR QUE EXCELENTE…bendiciones ❤️🙏"
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Burton Miller

February 20, 2024

5  out of  5 rating by Burton Miller
"Recent proactive policy reviews and updates with both Bal Claire and Cynthia Silva. Both very helpful - responsive, thoughtful, and thorough, with timely follow-through. Highly recommended."