State Farm® Insurance Agent Bal Claire
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bob Diefenderfer
November 12, 2024
5
out of
5
rating by Bob Diefenderfer
"I had talked to a young Lady by the name of Monica.. She was very nice and helpful for me! TY MONICA!!"
We responded:
"Monica is indeed a wonderful part of our team, and I'm happy she could assist you so effectively! Your kind words mean a lot to us. If you ever need further assistance, don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
martha monica hernandez castro
October 31, 2024
5
out of
5
rating by martha monica hernandez castro
"Thanks for follow up, imformation and help with the process."
We responded:
"Martha, thank you for your kind words! I'm happy that you found our follow-up, information, and assistance helpful throughout the process. Your satisfaction is important to us, and we're always here to help with any future needs. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Ellen Pointer
October 31, 2024
5
out of
5
rating by Ellen Pointer
"Monica was very helpful with restarting my car insurance. She was patient when I was flustered and was kind in offering me the best course of action in car insurance. She was truly a blessing in this stressful time"
We responded:
"Ellen, thank you for your wonderful review! I'm glad Monica could assist you with restarting your car insurance during such a stressful time. Her patience and kindness are truly valued here. If you need any further assistance, don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
danny gutierrez
October 29, 2024
5
out of
5
rating by danny gutierrez
"Monica Rivero was the best to deal with she was upfront and very helpful. I would recommend first time people getting insurance to speak with her."
We responded:
"Thank you, Danny, for your wonderful review! I'm glad to hear that Monica was upfront and very helpful during your experience. We appreciate your recommendation for first-time insurance seekers to speak with her. If you have any further questions or need assistance in the future, our office is here to help. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Alejandro Cdlm
October 15, 2024
5
out of
5
rating by Alejandro Cdlm
"always helps me quickly and efficiently 100/10"
We responded:
"Alejandro, Thank you for your fantastic review! I'm glad to know that you find our service quick and efficient. Your satisfaction is our priority, and we appreciate your kind words. If you ever need further assistance, don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Prestigious Stays
October 15, 2024
5
out of
5
rating by Prestigious Stays
"Cynthia has been an exceptional insurance agent! From the start, she was responsive, professional, and truly attentive to my needs. Whether I had questions about my policy or needed help with a claim, Cynthia took the time to explain everything clearly and provided excellent customer service. The process was smooth, and I felt confident that I was in good hands. Highly recommend her for anyone looking for a trustworthy and reliable insurance agent!"
We responded:
"Thank you so much for your wonderful review! I'm glad to hear that you found our service responsive, professional, and attentive to your needs. It's great to know that you felt confident and well-supported throughout the process. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Kate Hallick
October 11, 2024
5
out of
5
rating by Kate Hallick
"We chose to work with state farm in Marin because it’s a bespoke 1.1 relationship highly customized to our needs. Communication speed and quality is great. We’re really happy."
We responded:
"Kate, thank you so much for your wonderful review! I'm glad to know that our personalized approach and effective communication have met your expectations. We're happy to have you as part of our State Farm family in Marin. If you ever need anything or have any questions, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Alondra Rivera
October 10, 2024
5
out of
5
rating by Alondra Rivera
"Cecilia is amazing, and so easy to contact and communicate with. Also, she always looks for the best options for you."
Leo
October 4, 2024
5
out of
5
rating by Leo
"Fantastic customer service for years and going strong. thank you team Bal Claire!"
We responded:
"Leo, thank you for your kind words and ongoing support! We're happy to know that our customer service has met your expectations over the years. Your appreciation means a lot to our team. If you ever need anything, we're here to help. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Emmeline Oh
September 23, 2024
5
out of
5
rating by Emmeline Oh
"Cecilia was very helpful and patience when I needed help. I appreciate that all went smoothly. Thank you very much!"
We responded:
"Emmeline, thank you for your kind words! I'm glad to hear that Cecilia was helpful and patient during your experience. We strive to ensure everything goes smoothly for our clients. If you need any further assistance, please don't hesitate to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Elon Bartlett
September 12, 2024
5
out of
5
rating by Elon Bartlett
"I was first introduced to Bal Claire's office by my mother, who had worked with her for years. Since starting my own business 23 years ago, State Farm has been my insurance company for business policies such as Liability & Disability, but has also been my insurer for our 2 Life Insurance polies, our 2 Auto policies, as well as Renter's Insurance. I have always received top notch professional, and personable, service from Bal Claire herself, as well as all those who work in her office. Over the many years, they're reached out to us on occasion to see if we need a review of our coverage, and whenever we've needed help with anything, they've been terrific at handling the issue properly and promptly. Compared to just about any other service business I've dealt with, theirs has been truly exemplemplary."
We responded:
"Elon, thank you for your detailed and positive review! I'm glad to hear that our office has been able to support your business and personal insurance needs for over two decades. It's wonderful to know that our team has consistently provided professional and personable service. We appreciate your trust in us for your Liability, Disability, Life, Auto, and Renter's Insurance policies. If you ever need a review of your coverage or assistance with anything else, we're here to help. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
H George Mueller
September 12, 2024
5
out of
5
rating by H George Mueller
"Our family has been with BalClaire and her team in the SanRafael office of State Farm Insurance for more than 10 years. All our insurances: cars, home, property, umbrella are with State Farm. Oft times we have benefitted from Bal's friendly, knowledgeable advice and guidance. She and her team stand ready to help and Bal is game for a friendly chat as time allows. Old school, as I am, I especially like being able to walk into her local office without appointment to pay premiums or to clarify a question. With Bal State Farm is not a corporation with an impersonal tenuous connection per computer or telephone only, but has a real face in her person, and a friendly, helpful one at that! George Mueller"
We responded:
"George, thank you for your kind words and for being with us for over a decade! I'm glad to know that our team has been able to provide you with knowledgeable advice and guidance. It's wonderful to hear that you appreciate the personal touch and the convenience of our local office. We're always here to help with your car, home, property, and umbrella insurance needs. Looking forward to continuing to serve you and your family! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Uleey Spence
September 4, 2024
5
out of
5
rating by Uleey Spence
"Monica is amazing"
We responded:
"Monica is indeed amazing! I'm happy to hear that you had a great experience with her. If you need any further assistance, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Maxwell Malakoff
August 16, 2024
5
out of
5
rating by Maxwell Malakoff
"Cynthia was very helpful, proactively reducing my rate and optimizing my coverage. Very kind, helpful, and professional. Thank you!"
We responded:
"Hi Maxwell, Thanks for the great review! I'm glad Cynthia could help reduce your rate and optimize your coverage. We appreciate your kind words about her professionalism and helpfulness. If you need anything else, feel free to reach out. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jim Swanson
August 12, 2024
5
out of
5
rating by Jim Swanson
"The best. Bal and her team are knowledgeable, caring, and always looking out for their clients."
We responded:
"Hey Jim, Thanks a lot for the awesome review! I'm really glad you find our team knowledgeable and caring. We're always here to look out for you. If you ever need anything else, don't hesitate to reach out! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Karsson Hevia
August 12, 2024
5
out of
5
rating by Karsson Hevia
"Cecila was so helpful and was able to help answer all the questions I had re: our policy. Thank you for the wonderful customer service!"
We responded:
"Hey Karsson, Thanks a lot for your awesome review! I'm so glad Cecila could help answer all your questions about your policy. We really appreciate your feedback and are here for any future needs you might have! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
D J
August 9, 2024
5
out of
5
rating by D J
"Recently I’ve been assigned a new State Farm Agent, Monica, and I am beyond happy with the services & help she has offered me. Even with the high rates of today, Monica was able to offer better auto rates for both my vehicles and a life insurance plan, which she made very easy to do. Previously I did not have a good experience with my last agent, but I’ve done a full 180 and I am very pleased to be with State Farm. Quick , helpful, and honest service is what I received. I highly recommend their services!"
We responded:
"Hey D J, thanks a lot for your awesome review! I'm really happy to hear that Monica has been able to help you with better auto rates and a life insurance plan. It's great to know you're satisfied with the quick, helpful, and honest service. If you need anything else, feel free to reach out anytime! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Allen Ling
August 9, 2024
5
out of
5
rating by Allen Ling
"Cecilia and Bal are just the best at helping me get fully insured on a timely basis always and also making sure I'm not overpaying for my coverage. I highly recommend this insurance team!!"
We responded:
"Allen, we're thrilled to hear you found our team the best at ensuring you're fully insured without overpaying! We're grateful for your recommendation and look forward to assisting you further with your coverage needs. Thank you for your kind words! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Shannon Myers
August 8, 2024
5
out of
5
rating by Shannon Myers
"Helpful customer service!"
We responded:
"Hey Shannon, thanks for the awesome review! I'm glad you found our customer service helpful! If you ever need anything else, we're here for you. - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Karen Secor
August 1, 2024
5
out of
5
rating by Karen Secor
"We have been policyholders at Bal Claire’s State Farm insurance office for many years and have always had good service. Most recently Monica has helped us solve a problem with an insurance need. I recommend them to all."
We responded:
"Hi Karen! Thanks so much for your kind words and for being a loyal policyholder for so many years! I'm glad Monica was able to help you with your insurance needs. We appreciate your recommendation and are always here to assist you with any future needs! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Harir Mohammadi
July 20, 2024
5
out of
5
rating by Harir Mohammadi
"I have a car insurance with this company and I always have been assisted by Monica R who is very helpful and professional. She responds to her texts and emails quickly as well. I’m so happy to work with her."
We responded:
"Hey Harir, thanks a lot for your awesome review! I'm so happy to hear that Monica has been helpful and professional in assisting you with your auto insurance. We’re grateful to have her on our team! If you ever need anything else, feel free to reach out.- Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jeff Andrade
July 13, 2024
5
out of
5
rating by Jeff Andrade
"I’ve been a customer of State Farm and Bal Claire for years. I recently inquired about adding another vehicle in addition to lowering my monthly premiums. Monica Rivero was extremely knowledgeable and helpful in proving me with the necessary coverages within my budget and timeframe. Appreciative and satisfied customer! Jeff"
We responded:
"Thank you, Jeff, for sharing your positive experience with Monica! We're glad she could assist you in adding a new vehicle and lowering your premiums while providing the right coverages. We appreciate your kind words and look forward to helping you with any future insurance needs! Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Caitlin Dwyer
July 10, 2024
5
out of
5
rating by Caitlin Dwyer
"Monica was super helpful in getting me set up with a new insurance policy and making sure I got the best deal possible for me. The process was super fast and easy and couldn’t recommend more!"
We responded:
"Thank you, Caitlin, for sharing your positive experience with Monica! We're thrilled to hear you found the process fast and easy, and we're glad we could help you get the best deal on your new insurance policy. If you ever need assistance in the future, feel free to reach out to our office. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Brian Lin
July 6, 2024
5
out of
5
rating by Brian Lin
"Worked with Cynthia and Cecilia from Bal’s Office to get my mother’s auto insurance added to my household. They made the process smooth and easy, was able to submit all the important documents by text message and get it done very quickly. Appreciate the service!"
We responded:
"Thank you, Brian, for sharing your experience working with Cynthia and Cecilia to add your mother's auto insurance to your household! We're glad the process was smooth and easy for you. We appreciate your kind words and are happy we could assist you quickly and efficiently. If you need anything in the future, feel free to reach out to our office. Bal Claire - State Farm Insurance Agent, San Rafael, CA"
Jeff Snipes
June 11, 2024
5
out of
5
rating by Jeff Snipes
"Cecilia is fantastic! She worked diligently to get us the lowest rates, was incredibly responsive whenever we reached out, and proactively sought to anticipate and resolve our needs. 5 Stars!"
We responded:
"Jeff, I'm thrilled you had a fantastic experience with Cecilia! We're pleased she was diligent in finding you the lowest rates and provided exceptional service. Your positive feedback means a lot to us, and we're grateful for the opportunity to assist you. We look forward to continuing to meet your insurance needs! - Bal Claire - State Farm Insurance Agent, San Rafael, CA"